Staff training for timely, compliant, and confident IM delivery
Through entertaining and realistic scenarios, Delivering the Important Message from Medicare: Case Management Methods to Ensure Compliance, Avoid Appeals, and Manage HINNs, provides case managers and social workers with best practices to effectively deliver the revised Important Message (IM) from Medicare at the right time.
With this video, available on DVD, your staff will:
•Receive comprehensive training in less than 20 minutes
•Understand their responsibilities by watching wrong way/right way scenarios•Take a 15-question quiz to reinforce important concepts •Deliver the message with ease and confidence using custom-made tools
•Get their questions answered with an FAQ special report that can’t be found anywhere else
Give your staff the tools to communicate the right message at the right time to Medicare patients: Ensure CMS compliance and avoid costly appeals with Delivering the Important Message from Medicare: Case Management Methods to Ensure Compliance, Avoid Appeals, and Manage HINNs. This video is available on DVD.