The Best of MPM – The Journal of Medical Practice Management 1st Edition



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A collection of Article Favorites from The Journal of Medical Practice Management. Read these insightful articles to help you run your practice. They have been chosen by the Editors at Greenbranch Publishing, and conveniently gathered in one handy volume. Your staff members look to you for leadership and with The Best of MPM in your information arsenal, you’ll continue to be in charge, ready with answers when your colleagues and physician partners need your guidance. Table of Contents Be Your Own Consultant: Measure Your Revenue Cycle Sara Larch Managing the Chronically Overworked Team: Twenty Strategies Dr. Laura Hills Managing the Chronically Late Patient Dr. Neil Baum A Penny Saved Is Ten Dollars Earned: Fifteen Ways to Lower Overhead and Boost the Bottom Line Kim Pollock Purchasing Technology: A Few Things to Consider Patricia Hofstra and Rebecca Dean Reputation Management: The First Steps Susan Gay and Dr. Kevin Pho (KevinMD) Relationship Building Blocks and the New Era of Healthcare Owen Dahl How Can We Help You? : Kinder, Gentler Collections Timothy Boden The Intent to Commit Fraud: What Triggers a Fraud and Abuse Audit? Debra Cascardo Employment Agreements in the Healthcare Practice Charles Rosolio Four Easy Steps to Drastically Improve Your Phone-Based Customer Service Spencer Peller and Zachary Beimes Working Effectively with Older Patients: 25 Do’s and Don’ts for Medical Practice Employees Dr. Laura Hills Eight Reasons Your Practice Can’t Afford a Lunch Break Cheryl Bisera Mastering Energy to Avoid Drama in Your Healthcare Practice Marlene Chism Compliance Issues Facing Practices Alex Krouse Negotiation Best Practices: What a Healthcare Professional Needs to Know Today Patrick McGuigan Develop a Data and Device Destruction Policy in Five Easy Steps Cheryl Toth Bullying and Acts of Aggression in the Workplace: Implementation of Effective Prevention Strategies Debra Cascardo Common Embezzlement Myths David Harris Go Ahead and Fire Me!: The Top Three Things Generation Y Does Not Like About Working @ Your Medical Practice Meagan Johnson Medical Group Mergers: Strategies for Success Will Latham. Business Associates Gone Bad: Five Tales of Woe and Ways to Prevent Them from Happening to You Michael Sacopulos and Jeffrey Segal Is Your Practice at Risk for Medical Identity Theft? Donna Weinstock Banking: Shop and Compare Jennifer O’Brien and Sherry DeJarnette
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